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LuminUltra Technologies Ltd.

Application Engineer

Canada-New Brunswick-Fredericton

Posted 20 Days Ago1563132

Company Information

Headquartered in Fredericton, New Brunswick, LuminUltra Technologies Ltd. is changing the way that the global water sector views microbiological testing solutions through a combination of easy-to-use testing products and powerful cloud-based decision-support software.  As an 8-time recipient of the Fastest Growing Companies in Atlantic Canada award, an Atlantic Canada Top 101 company since 2013, and the 2012 New Brunswick Exporter of the Year, our solutions are used around the world in a wide range of industries, including the municipal, manufacturing and energy sectors.  Armed with dedicated ownership, a talented team, best-in-class partners and a solid foundation, LuminUltra is looking to add new, talented ‘A players’ that can help to write the next chapter in our rapid growth trajectory.

Job Description

We believe in managing water better.

We do this by working closely with customers, industry experts, academia, and employees. We constantly innovate and deliver high value products and services that rapidly provide insights about water quality.

As a key member of the Applications team reporting to the VP Marketing & Sales, the Application Engineer will have the following responsibilities:

  • Provide subject matter expertise in the development and delivery of technical content including training collateral, certification programs, validation documents, whitepapers, application notes, and case studies.   
  • Provide technical support for external and internal customers for troubleshooting issues and to ensure proper product application use.
  • Manage relations with external researchers and academics in the development and execution of proof-of-concept and application-focused R&D studies. 
  • Manage and grow metadata classifications, algorithm development, and centralized data analysis initiatives in LuminUltra Cloud. 
  • Support for customer data migration and data analysis to improve customer experience and determine ROI. 
  • Competitive intelligence gathering and dissemination in collaboration with commercial and RD&C teams. 
  • Provide technical perspective on promotional activities including brochures, email blasts, landing pages, social media postings, and blog articles. 
  • Participate in conference/trade show planning and execution (before, during and after) and attend applicable technical sessions/workshops. 
  • Laboratory analysis of customer samples for validation and/or troubleshooting purposes. 
  • Assist in the training of new customers and sales representatives (both internal and external) in getting started with LuminUltra’s solutions through interactive training sessions. 
  • Maintain records in CRM. 



  • Bachelor of Science degree in Engineering, Chemistry or Biology.  
  • Expertise in microbiological control and bioinformatics would be considered strong assets.
  • Knowledge of microbiological control in the Oil & Gas or Industrial sectors would be considered a strong asset.
  • Data science, coding and statistics experience are considered strong assets.
  • Knowledge of chemistry principles, calculations, and lab hygiene best practices. 
  • Experience providing support to clients on technical issues an asset. 
  • Training and/or marketing related experience an asset. 
  • Excellent oral and written communication skills. 
  • Self-motivated and takes initiative. 
  • Strong organizational & time management skills, with strong attention to detail.  
  • Ability to work under pressure and meet deadlines.  
  • Ability to work as part of a team and individually.  

Contact Information

LuminUltra Technologies Ltd.